Post by account_disabled on Jan 27, 2024 6:32:26 GMT
With this article we are opening a new section “Ringostat Improvements”, in which we will now regularly, once a month, inform you about all updates and improvements to Ringostat - both large-scale and minor and even (no matter how strange it may sound) invisible to you. Reading time: 10 minutes Update #1. Voice menu and preset audio recordings Update #2. “Events” block on Facebook Update #3. Status “Conversation did not take place” Update #4. Call card conclusions Despite the fact that January is far from the most productive month of the year for many, we did not sit idly by, but worked tirelessly to improve our product. Therefore, we have something to tell and share with you. So here we go. Update #1. Voice menu and preset audio recordings What we did: preset audio recordings for the voice menu For what? So that you have the opportunity to independently install high-quality template audio recordings, professionally recorded specifically to enable the voice menu Voice menu is an important part of business telephony.
It is voice notifications that allow Fax Lists you to increase customer loyalty and not lose them at times when the lines are overloaded or managers are not there and no one answers calls. It is very important that such notifications are recorded professionally and efficiently - this confirms the status of the company and increases trust in it. We know that not all of our clients have the ability to record such notifications themselves. That's why we provide template audio recordings, professionally recorded specifically for these purposes. But until recently, they could be installed either with the help of our support service, or independently, having previously requested an archive. Now you can install audio recordings yourself, after listening to them and adjusting the volume. If you have your own audio recordings, you can still download and install them - this feature remains unchanged.
voice menu There are currently 7 types of standard audio recordings available: voice greeting; background sound; answering machine during business hours; answering machine after hours; notification of the operator about the call from the call back form; manager audio notification; category menu after the call. For more information about each category of voice notifications, as well as how to set them up, read the article on our blog. Update #2. “Events” block on Facebook What we did: “Events” block on our Facebook page Why: to make it easier for you to track our events and not miss those that interest you Now you can find out about all the upcoming events that our company is holding directly on our Facebook page (by the way, an additional reason to subscribe if you have not already done so).
It is voice notifications that allow Fax Lists you to increase customer loyalty and not lose them at times when the lines are overloaded or managers are not there and no one answers calls. It is very important that such notifications are recorded professionally and efficiently - this confirms the status of the company and increases trust in it. We know that not all of our clients have the ability to record such notifications themselves. That's why we provide template audio recordings, professionally recorded specifically for these purposes. But until recently, they could be installed either with the help of our support service, or independently, having previously requested an archive. Now you can install audio recordings yourself, after listening to them and adjusting the volume. If you have your own audio recordings, you can still download and install them - this feature remains unchanged.
voice menu There are currently 7 types of standard audio recordings available: voice greeting; background sound; answering machine during business hours; answering machine after hours; notification of the operator about the call from the call back form; manager audio notification; category menu after the call. For more information about each category of voice notifications, as well as how to set them up, read the article on our blog. Update #2. “Events” block on Facebook What we did: “Events” block on our Facebook page Why: to make it easier for you to track our events and not miss those that interest you Now you can find out about all the upcoming events that our company is holding directly on our Facebook page (by the way, an additional reason to subscribe if you have not already done so).